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Emotional Competence for Results

Why Emotional Intelligence?
Research has shown that emotional intelligence, or "EQ," is actually a more accurate predictor of success than IQ. Emotional intelligence is the ability to recognize and successfully manage your own emotions, as well as those of others. Emotionally intelligent people are able to accurately assess themselves and maintain self-control in difficult situations, and they are empathetic and influential in their interactions with others. Your ability to accurately assess emotional intelligence and develop these competencies will set you and your organization apart.

 

Why the Emotional Competence Inventory (ECI)?

“The ECI is the only instrument that incorporates the full depth of my research and that of my colleagues. Other instruments use the words “emotional intelligence” but the ECI is the genuine article.”

Endorsed by Dr. Daniel Goleman
author of “Working With Emotional Intelligence
 

The ECI is a 360 degree instrument that assesses 18 emotional competencies that correspond with the emotional intelligence model introduced by Daniel Goleman in “Working With Emotional Intelligence.” When administered via the Internet, the assessment accommodates an unlimited number of raters (self, peers, bosses and employees), as well as written comments. A workforce audit is also available, and a popular option when it is important to have a group, team, or organizational composite.

The ECI Uses Three Sources of Knowledge on Emotional Intelligence Spanning 35 Years of Research:

  • Competencies: David McClelland has shown that every competency has a "tipping point" of proficiency that separates high performers from others. For each key behavior, the tipping point provides an attainable development goal.
  • Development: Richard Boyatzis of Case Western Reserve University has demonstrated how to significantly improve competencies that are sustained in three-year follow up evaluations.
  • Emotional Intelligence: Daniel Goleman has identified 18 emotional intelligence-based competencies that, in total, account for 67 percent of the measured high performance across 181 job-specific competency models.
     

The ECI Data is Reported in Two Ways

  • Individually: Each 20-page personalized feedback report includes easy-to-understand instructions for interpreting the feedback, an overview of the emotional competence model, validation of data quality in the feedback, a personal summary of emotional competence, and competency details.
  • Organizationally: The individual ECI data rolls up to form a “Workforce Audit” for a team, department, or entire organization. The Workforce Audit includes a comprehensive organizational summary of emotional competence, including an overview of competency gaps for the group and a recommended strategy for closing the gaps, and competency details.
     

Contact Us for Details

We help our clients to improve their effectiveness by developing their emotional intelligence. A variety of coaching programs are available to guide your personal and professional development. Please contact us for details.

 

Dirigo Consulting Group
650.856.1752
cronkite@dirigoconsulting.com
 


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